Ordering

Payment

A Common Space accepts the following forms of payment:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Union Pay

How to Order

It’s simple – just add the items you wish to purchase to your tote, go through checkout, place your order and you’ll receive an order confirmation email from us shortly after.  

Processing time takes 1-2 business days before we ship out.  Orders placed on Fridays after 1pm PST are shipped the following Monday.  

Order Not Going Through

We’re so sorry you’re having trouble!  If your payment is getting declined, check the following to see if helps:

  • The billing address and cardholder’s name must be entered in exactly as they appear on your credit card statement.
  • If you’re using your card from another country that’s different from your billing address and, your issuer may flag it as fraud – contact them to notify them you’re traveling.
  • Sometimes your credit card company denies a payment for other reasons – please contact them to find our why.

For other technical issues unrelated to payment, contact us at customercare@acommonspace.com to let us know and we’ll get working on it asap.

Changing or Cancelling an Order

Once an order has been placed, we are unable to make any changes to it (ie: changing a size or removing/adding an item).  If you wish to cancel your order, email our customer service team: customercare@acommonspace.com asap and we’ll try our best to sort it out for you.  If your order has already been shipped out, we’re unable to cancel it.  However, once you receive it, you may return it for a refund.  See our Returns + Exchanges policy page for full details.  

Item Out of Stock

In very rare cases will there be a discrepancy in stock quantities of what’s available and what’s sold out.  If an item that you ordered is sold out, we’re so sorry!  You won’t be charged for the item and your shipping confirmation email will reflect the change.  

California State Tax

California residents are subject to sales tax.

Price Adjustment

Items purchased at full price are eligible for a price adjustment within 7 days from date of purchase.  Items already on sale are not eligible for price adjustments.  Price adjusted items are treated as FINAL SALE, and are therefore not returnable for refund or store credit. Only 1 price adjustment is allowed per item.


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